User Feedback

Ask readers whether a page helped them, or ask your own question, and save every answer to their profile.

FeedbackContent QualityDeclared Data
User Feedback example

Introduction

User Feedback adds a short question to your pages, such as "Is this article helpful?", with simple answer buttons.

Quick feedback shows which content serves readers and which needs work. Because answers are saved to the reader's profile, you can also follow up with the readers who responded.

Features

1Simple rating
Use the built-in helpfulness question with a range of answers, or quick yes and no buttons.
2Your own question
Write your own question and choose the profile field where answers are stored.
3Saved to the profile
Answers are kept on each reader's profile and can be used in segments.
4Sign-up built in
Readers who are not signed in are asked to register before answering.

Use cases

  • Find guides and explainers that readers do not find helpful.
  • Ask a quick question about a new feature or design.
  • Build a segment of readers who rated your content highly.

How it works

Create the experience in the UniSignIn dashboard, choose its content and style, then add it to an Orchestration to decide which pages and readers see it.

Screenshots

User Feedback example
User Feedback example
User Feedback example
User Feedback example

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