Reviews

Overview

Reviews let signed-in readers rate a page from one to five stars and write a short review, for example on a product, a venue or a guide. Readers see the average and recent reviews, and can sort them. Your team can reply to reviews from the dashboard.

Set up

  1. Go to Audience Operation → Experience and click New Experience.
  2. Choose Review and click Next Step.
  3. Enter a Name and choose the Project.
  4. Enter the Title and Content shown above the reviews.
  5. Click Save Changes.

Readers who are not signed in are asked to sign up when they click to write a review.

Manage

Go to Features → Reviews to see each reviewed page with its project, experience name, element ID and number of reviews.

  • Detail lists the reviews on that page with the user, review text, number of replies and time. Search the reviews, and click Reply to read the replies and add a new one.
  • Stat shows the rating breakdown by star over a date range.

Put it on your pages

Place the container where the reviews should appear:

<div data-exp="unis-reviews" data-exp-id="EXPERIENCE_ID" data-element-id="ITEM_ID"></div>
  • data-exp-id is the ID of the Review experience you created.
  • data-element-id is a unique ID for what is being reviewed. If you leave it out, the page URL is used.

See the Reviews experience and Set up experiences on your website.

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